Effective Date: May 20, 2026

Welcome to DRJAYBOWN. These Terms of Service ("Terms") govern your access to and use of our website, online store, and all related services (collectively, the "Service") operated by DRJAYBOWN.

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, please do not use our Service.

1. Our Company

DRJAYBOWN is a trading name of the business located at: 27 Station Road, Bath BA1 2RT, United Kingdom

Email: factoryshopservice@hotmail.com Phone: +44 (0) 197 896 4327

2. Products and Services

We specialize in the sale of vegetable seeds, fruit seeds, flower seeds, and related gardening supplies. All seeds are sold for home gardening, ornamental, and agricultural planting purposes only.

• Seeds are living products. Germination rates may vary based on soil conditions, climate, watering, and user expertise.
• We do not guarantee specific germination results, yields, or plant health.
• Seeds are not intended for human or animal consumption unless explicitly stated.

3. Orders and Payments

• All orders are subject to acceptance and availability.
• Prices are shown in the applicable currency and include VAT where required. Shipping fees are calculated at checkout.
• We reserve the right to cancel or refuse any order for any reason, including suspected fraud or errors in pricing.
• Payment must be made in full at the time of ordering through our approved payment methods.

4. Shipping and Delivery

• We ship worldwide from the United Kingdom. Delivery times are estimates only and not guaranteed.
• International orders may be subject to customs duties, taxes, and import regulations imposed by your country. You are responsible for these additional charges.
• Risk of loss or damage passes to you upon delivery to the carrier.

5. Returns, Refunds, and Cancellations

• Due to the nature of seeds, we do not accept returns or offer refunds after seeds have been dispatched, except in cases of damaged or defective products upon receipt.
• You must notify us within 7 days of delivery for any issues.
• Cancelled orders before dispatch may be eligible for a refund minus any processing fees.

6. User Conduct and Prohibited Activities

You agree not to:

• Use the Service for any unlawful purpose
• Misrepresent information when placing orders
• Attempt to gain unauthorized access to our systems
• Resell our products commercially without prior written permission
• Distribute seeds in jurisdictions where it is prohibited by law

7. Intellectual Property

All content, logos, images, text, and designs on our website are the property of DRJAYBOWN or its licensors and are protected by copyright and trademark laws. You may not copy, reproduce, or use them without express written permission.

8. Disclaimers and Warranties

The Service and all products are provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose, to the fullest extent permitted by law.

We are not responsible for:

• Planting failures or crop losses
• Misuse of seeds
• Any indirect, incidental, or consequential damages

9. Limitation of Liability

To the maximum extent permitted by law, our total liability to you shall not exceed the amount paid by you for the specific product giving rise to the claim.

10. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it separately.

11. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms, please contact us at: Email: factoryshopservice@hotmail.com Phone: +44 (0) 197 896 4327 Address: 27 Station Road, Bath BA1 2RT, United Kingdom

Thank you for shopping with DRJAYBOWN. We hope you enjoy growing your garden!